Customer Service
- Item Availability
- How do I purchase a Gift Certificate?
- How do I redeem a Gift Certificate?
- How do I find a Wish List?
- Shipping & Delivery
- Price Adjustments
- Returns & Exchanges
- How do I make a Return or Exchange?
- Where do I send a Return or Exchange?
- When will my return be processed?
- Updating Account Information
- Item Availability
- Although we make every effort to keep sufficient stock of items listed on our site, we do sell out of certain products. If we are out of stock on an item that you've ordered we will notify you via email. Any changes will be reflected in your order total as well as your shipping method confirmation.
- How do I purchase a Gift Certificate?
- Gift Certificates coming soon!
- How do I redeem a Gift Certificate?
- Gift Certificates coming soon!
- How do I find a Wish List?
- To search a friend's wish list, enter her last name or email address. Please note that some wish lists are kept private. To view wish list products, simply click on your friends name!
- Shipping & Delivery
- All products are shipped by UPS via Ground, 2nd Day Air, or Next Day Air.
- Price Adjustments
- If you have purchased items that are now on sale, we will gladly offer you a price adjustment if the original date of shipment was within 14 days of sale offering.
- Returns & Exchanges
- Wrong size? Not what you expected? No problem! a.boutique is more than happy to accept your return or exchange within 14 days of receipt for any item that has not been worn, altered, or washed and has all of the tags attatched. Footwear returns and exchanges should include the original shoe box in its original condition. Please note: Shipping and handling charges are non refundable.
- How do I make a Return or Exchange?
- Using your own trackable and insured shipping method, mail your return back a.boutique.
a.boutique is not responsible for shipping fees or lost returns.
Or, you can bring your item into the store and we'd be happy to return it or find you the perfect replacement. - Where do I send a Return or Exchange?
- Please send your return or exchange to:
a.boutique
103 W. College Ave.
Suite 102
Appleton, WI 54911 - When will my return be processed?
- Once we receive your package, your refund will be processed using the original form of payment within five business days. You will be notified via the email listed on your account when this transaction has taken place.
- Updating Account Information
- Information coming soon...
